Refund Policy

Refunds through Paddle

Unjargon This is provided by Kristi Jacobsen Operations LLC in Arizona, United States of America. Our orders are sold by Paddle.com, our Merchant of Record. Purchases are covered by Paddle's Refund Policy, including its applicable refund periods and your statutory consumer rights. We adopt that policy rather than imposing a separate refund window or restrictive conditions.

How to request a refund

Visit paddle.net to find your purchase and request a refund or payment assistance. You can also email kristi@kristijacobsenoperations.com for help locating your purchase. Include your account email and order reference, but never send full card details.

What happens to Pro access

Pro Lifetime is a $7.99 USD one-time purchase with no subscription or renewals. Once a refund or chargeback is approved, the associated lifetime access is revoked and your account returns to Free unless another valid purchase grants Pro. You can continue using the Free allowance.

For payment mechanics, see Paddle's Buyer Terms and our Terms & Conditions.