Privacy Notice

1. Who handles your data

Kristi Jacobsen Operations LLC, located in Arizona, United States of America, operates Unjargon This and acts as the data controller for the personal data described here. Contact kristi@kristijacobsenoperations.com for privacy questions or requests.

2. What we collect and why

• Account information: email address, account identifier, authentication information, plan, and account creation date to sign you in, provide access, and maintain your account. Google sign-in may also provide basic profile information through the sign-in provider.
• Translation requests: the text, direction, and tone you submit are processed to produce your translation. Avoid submitting sensitive personal data or confidential information. The app does not save translation text in its usage records; hosting and AI providers may process request content and operational logs.
• Usage and security information: translation timestamps and your account identifier or a keyed IP hash to enforce allowances and prevent abuse. We do not store raw IP addresses in translation usage records, but hosting providers receive IP addresses and may process device, browser, request, and diagnostic information.
• Purchase records: transaction and adjustment identifiers, purchase status, account links, and event timestamps to activate lifetime access, reconcile payments, and handle refunds and chargebacks. Payment details are handled by Paddle; we do not store your full card number.
• Support communications: your contact details and messages when you email us, to respond and resolve issues.

Where applicable data protection laws require a legal basis, we rely on contract performance for accounts, translations, purchases, and related support; legitimate interests for security, abuse prevention, and reliable operation; legal obligations for required financial or compliance records; and consent where legally required for optional processing.

3. Who receives data

We share data only as needed with service providers supporting hosting, authentication, database storage, AI generation, diagnostics, and email or customer support. Lovable Cloud and the AI services accessed through Lovable process information needed to run the app and return translations. Google handles Google sign-in if you choose it.

Paddle is our Merchant of Record and receives information needed for sales, payment processing, subscription-management tooling where applicable, tax compliance, invoicing, refunds, and fraud prevention. Unjargon This Pro Lifetime itself is not a subscription. Paddle handles its own processing under Paddle's Privacy Policy.

We may also share necessary information with legal or accounting advisers and with authorities where required by law or to protect lawful rights. We do not sell your translation text or account information.

4. Retention

Account and entitlement data are retained while needed to provide your account and lifetime access. Usage records, including anonymous keyed identifiers, are retained as needed to enforce allowances and prevent repeated abuse; a rolling daily allowance does not mean its records are deleted after 24 hours. Purchase and adjustment records may be retained longer for accounting, disputes, fraud prevention, and legal obligations. Support and operational records are kept for as long as needed to resolve issues and maintain security.

Retention depends on the purpose, legal requirements, and whether a dispute remains open. We delete or anonymize personal data when it is no longer needed, subject to legal retention requirements and service-provider backup cycles. You can contact us to request account deletion.

5. Cookies, browser storage, and sharing

Essential cookies or browser storage used by us or sign-in and payment providers support authentication, security, and checkout. The app stores your sign-in session and remembers an unfinished checkout. It does not add optional advertising or marketing cookies. Infrastructure providers may process operational telemetry.

You can clear or block cookies and site storage in your browser, but doing so may sign you out or prevent checkout from working. Any future non-essential analytics or marketing cookies will require appropriate notice and consent where required.

Share images are generated on your device. Downloading an image does not publish it. If you share through your device's share sheet or another app, that destination receives the image under its own privacy policy; check that your translation contains nothing you wish to keep private.

6. Security and international processing

We use appropriate technical and organizational safeguards, including encrypted connections and access controls, to protect personal data. No system can guarantee complete security.

We are based in the United States, and our providers may process data in other countries. Where applicable law requires safeguards for international transfers, these may include adequacy decisions or approved contractual protections such as standard contractual clauses. Contact us for information relevant to your data.

7. Your privacy rights

Depending on your location and applicable law, you may request access, correction, deletion, a copy of your data, restriction of processing, or object to certain processing. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You may complain to your local data protection authority and exercise any applicable appeal rights.

Email kristi@kristijacobsenoperations.com to make a request. We may need to verify your identity, and we will respond within the time required by applicable law (generally one month for GDPR requests, subject to lawful extensions). Some information may need to be retained for legal obligations or resolving disputes.

8. Updates and contact

We may update this notice as our practices change and will publish the revised effective date. For questions about this notice or our Terms & Conditions, contact kristi@kristijacobsenoperations.com.